Legal

Terms and Conditions

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These Terms and Conditions (“Terms”) govern your access to and use of the Wisefy ecosystem, including all websites, software, applications, APIs, integrations, products, and services operated by Wisefy (“Wisefy”, “we”, “our”, or “us”).

By accessing or using any Wisefy services, you agree to be bound by these Terms.

These Terms apply to the following products and services within the Wisefy ecosystem:

  • WSpark — AI-powered KPI optimisation and anomaly notification platform
  • WAct — AI-supported collaboration and team management platform
  • WCorp — company incorporation and management platform
  • WPay — fintech and payment-related solutions integrated into the ecosystem
  • WBooks — accounting and financial management software

If you do not agree to these Terms, you must not use our services.

1. Eligibility

You must have the legal capacity to enter into binding agreements under applicable law to use our services.

If you use the services on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

2. Services

Wisefy provides software, automation, analytics, operational intelligence, collaboration, incorporation, accounting, financial workflow, and related technology services.

Features, functionality, and availability may change over time without prior notice.

We reserve the right to modify, suspend, or discontinue any part of the services at any time.

3. Accounts

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate information
  • Maintain the security of your account
  • Keep login credentials confidential
  • Notify us of unauthorised access immediately

You are responsible for all activity conducted through your account.

4. Acceptable Use

You agree not to:

  • Use the services unlawfully
  • Attempt unauthorised access to systems or data
  • Distribute malware or harmful code
  • Abuse APIs or integrations
  • Reverse engineer or copy proprietary systems
  • Interfere with platform operations
  • Use the services for fraudulent, deceptive, or illegal purposes
  • Violate third-party rights or applicable laws

We reserve the right to suspend or terminate access for violations of these Terms.

5. Integrations & Third-Party Services

Wisefy may integrate with third-party platforms and providers including payment processors, advertising platforms, analytics providers, accounting systems, and cloud services.

Your use of third-party services remains subject to their respective terms and policies.

We are not responsible for the availability, functionality, security, or performance of third-party services.

6. Artificial Intelligence & Automated Systems

Wisefy products may use artificial intelligence and automated technologies to generate insights, alerts, recommendations, optimisations, forecasts, and operational outputs.

AI-generated content and insights:

  • May contain inaccuracies
  • Should not be solely relied upon for critical decisions
  • Do not constitute professional advice
  • Require independent human review where appropriate

We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

7. Financial, Accounting & Corporate Services Disclaimer

WCorp, WPay, and WBooks may support:

  • Company formation workflows
  • Financial operations
  • Accounting management
  • Payment infrastructure
  • Compliance-related processes

Wisefy is not a law firm, bank, accounting firm, regulated financial institution, or licensed investment advisor unless explicitly stated otherwise.

Nothing within the services constitutes legal, accounting, tax, banking, compliance, or investment advice.

Users remain solely responsible for:

  • Regulatory compliance
  • Financial reporting
  • Tax obligations
  • Corporate obligations
  • Independent professional advice

8. Payments & Billing

Certain services may require paid subscriptions or usage-based fees.

You agree to:

  • Pay all applicable fees
  • Provide valid payment information
  • Authorise recurring billing where applicable

Fees are generally non-refundable unless required by law or explicitly stated otherwise.

We may modify pricing at any time with reasonable notice.

9. Intellectual Property

All intellectual property rights related to Wisefy services, including software, branding, designs, systems, algorithms, interfaces, and content, remain the exclusive property of Wisefy or its licensors.

These Terms do not grant ownership rights to users.

You may not:

  • Copy
  • Reproduce
  • Redistribute
  • Sell
  • License
  • Modify
  • Reverse engineer
  • Exploit

any part of the services except as permitted by law or authorised in writing.

10. User Content

You retain ownership of data and content submitted through the services.

By using the services, you grant Wisefy a limited license to:

  • Process
  • Store
  • Analyse
  • Display
  • Transfer

such content solely for the purpose of providing and improving the services.

You are solely responsible for ensuring you have rights to all uploaded or connected data.

11. Confidentiality

Both parties agree to treat non-public information disclosed through use of the services as confidential and not disclose it except as required by law or necessary to provide services.

12. Availability & Service Levels

We aim to provide reliable services but do not guarantee uninterrupted availability.

Services may experience:

  • Downtime
  • Delays
  • Bugs
  • Security incidents
  • Maintenance interruptions

We reserve the right to perform maintenance and updates without prior notice.

13. Limitation of Liability

To the maximum extent permitted by law, Wisefy and its affiliates shall not be liable for:

  • Indirect damages
  • Lost profits
  • Data loss
  • Business interruption
  • Revenue loss
  • Opportunity loss
  • Consequential damages

arising from use of the services.

Our total aggregate liability shall not exceed the amount paid by the user to Wisefy during the twelve months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Wisefy, its affiliates, officers, employees, and partners from claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the services
  • Violation of these Terms
  • Violation of applicable laws
  • Violation of third-party rights

15. Suspension & Termination

We reserve the right to suspend or terminate access to services at any time for:

  • Violations of these Terms
  • Security concerns
  • Fraud prevention
  • Legal compliance
  • Operational reasons

Users may discontinue use at any time.

Certain provisions of these Terms survive termination.

16. Data Protection & Privacy

Use of the services is also governed by our Privacy Policy.

By using Wisefy services, you acknowledge and agree to our data processing practices described therein.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable operating jurisdiction of Wisefy, unless otherwise required by mandatory local law.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

18. Changes to These Terms

We may update these Terms periodically.

Updated versions will be posted with a revised “Last Updated” date.

Continued use of the services after updates become effective constitutes acceptance of the revised Terms.

19. Contact

For legal, compliance, or general inquiries:

Wisefy Solutions Ltd - Registration No.: 15401843
Website: wisefy.co
Email: legal@wisefy.co